E-COMMERCE GROWTH
From storefront
to profitable commerce.
Product · UX · technology · acquisition · CRM · operations · retention

STRATEGY, PRODUCT, TECHNOLOGY AND GROWTH — CONNECTED
We enter the business, identify the highest-leverage opportunities and build the full journey — from product and first contact to revenue, analytics and the next purchase.
↓01 / POSITIONING
PLESA is not a conventional agency and we do not sell isolated marketing services.
We enter the business, identify the highest-leverage opportunities and build the full journey — from product and first contact to revenue, analytics and the next purchase.
SELECTED EXPERIENCE
International and regional companies across e-commerce, FMCG, automotive and real estate.
02 / TWO DEEP EXPERTISE AREAS
Storefront, inventory, acquisition and retention for commerce. Positioning, lead qualification, CRM and reservations for property.
E-COMMERCE GROWTH
Product · UX · technology · acquisition · CRM · operations · retention

REAL ESTATE GROWTH
Positioning · demand · website · leads · CRM · sales · analytics

03 / PROOF
We do not count completed tasks. We measure what changes in the business.
E-COMMERCE
REAL ESTATE
04 / METHOD
SYSTEM VIEW / 01 · CUSTOMER JOURNEY
Search terms shape the offer; availability affects conversion; calls and CRM statuses reveal lead quality; completed sales feed the next media and product decision.
Search · acquisition · content
Offer · UX · availability
Order · enquiry · call
Source · quality · status
Deal · repeat purchase
05 / WE ARE A STRONG FIT IF
We work with e-commerce companies and property developers that need one senior team to connect strategy, product, technology, marketing and sales.
You have an operating business ready for its next stage, or a product with genuine readiness to enter the market.
You operate in Europe, Ukraine or Bulgaria, or are preparing to enter new international markets.
There is an owner, marketing or sales lead on your side with access to decisions, customers and business numbers.
The storefront, acquisition channels, lead qualification, inventory, CRM and sales teams exchange too little data to improve margin or conversion.
×We are not the right fit for campaign setup only, lowest-price procurement or execution without access to the business data.
06 / ENGAGEMENT MODEL
We start at the commercial bottleneck — checkout conversion, lead quality, inventory availability, sales follow-up or retention. Valeriia and Oleksandr stay hands-on while the specialist team is built around that constraint.
We review margin, conversion, acquisition cost, sales pipeline, inventory, CRM, call tracking and retention. The output is a ranked list of commercial constraints and decisions.
We specify the storefront or lead journey, unit economics, channel roles, CRM stages, qualification rules, call tracking, reporting and an executable roadmap.
We ship the storefront or property website, integrations, acquisition campaigns, content, CRM workflows and the hand-offs between marketing, sales, inventory and delivery operations.
We improve conversion, qualified-lead rate, sales velocity, repeat purchase, revenue and margin against live operating data.
Core project team
Valeriia owns business development, positioning and stakeholder alignment. Oleksandr owns product, technology, acquisition and delivery. Designers, developers, media buyers, content producers, CRM and analytics specialists join when the work requires them.
Every engagement starts with a direct partner conversation about the business, the numbers, the constraints and the accountability you are ready to place with us.
Start the conversation ↗05 / PARTNERS IN THE WORK
You work directly with the partners who make product, channel and operating decisions.
CEO · BUSINESS DEVELOPMENT

14+ years in leadership and B2B marketing. Strategic partner for communication, business development and new markets.
SOFIA, BULGARIAPRODUCT · GROWTH · DELIVERY

17+ years in marketing and digital products. From strategy and technology to teams, delivery and launch.
SOFIA, BULGARIA06 / NEXT STEP
Book a 30–45 minute growth diagnostic directly with Valeriia or Oleksandr. We will map the system, constraints and highest-leverage growth opportunities.