MARKET ENTRY · OFFICIAL STORE

BLACK+DECKER

Turnkey e-commerce for a global brand.

BLACK+DECKER case study
01 / BUSINESS CONTEXT

BLACK+DECKER needed more than a local storefront. It required a standalone commerce operation able to represent a global brand, serve customers and reach sustainable unit economics.

02 / PLESA RESPONSIBILITY

We built the store and operated everything up to fulfilment: catalogue, promotions, technical support, a dedicated customer service centre, Google and Meta, email communication and order processing. The client supplied the product; PLESA ran the commercial system.

03 / PROOF POINTS

6 MONTHS TO BREAK-EVENCUSTOMER SERVICE CENTREFULL OPERATION

NEXT PROJECT

AKSAN

05 / NEXT STEP

Let’s find
where growth is leaking.

Book a 30–45 minute diagnostic directly with Valeriia or Oleksandr. We will review storefront conversion, acquisition cost, CRM, inventory, retention and margin — then rank what to fix first.

What happens after you enquire
01Response within 1 business day0230–45 minutes03Directly with Valeriia or Oleksandr04No pre-sold package